Setup Trusted Senders that always bypass spam filters

You can add email addresses or domain names that you trust emails from, which will bypass all of the spam filters on the mail server.

To add a users email address or domain name, log into SmarterMail (webmail), Click "Settings" in the menu bar on the left side of the screen, then select the "Trusted Sender" from the left navigation window. Next, enter the email addresses or domain name one per line.  Make sure to Save your changes.